Herbert's Taco Hut
I'll summarize our dinner for you last night at Herbert's Taco Hut:
* I ordered a Taco Salad
* The waitress dropped my Taco Salad at the foot of our table
* 2 minutes later, I had a new one (seemed awfully fast)
* Ate the entire salad because it was good
* Noticed a WAD (not a string) of what appeared to be black hair
* Informed the waitress who then took it to show her boss
* Waitress came back 2 minutes later and said these EXACT words to me:
* " No worries, it wasn't a piece of hair, it's only a piece of CARPET from the floor!"
Me: Holy SHit! Like having a piece of fucking carpet in my food is acceptable! She basically just confirmed the hesitation I had when I got the salad redelivered to me in such promptness. They reused the shell that had been dropped on the floor! The fact that she thought this behavior was okay, just floored me. She didn't apologize or anything and thought that I should be fine with it too. My girlfriend had terrible food poising from them last week, but we've heard many other fabulous reviews on the place that we thought we would check it out regardless. Andrew also didn't find it to be a big deal either which didn't help the situation. If it had happened to him, it would have been a different story, it always is. His response was: " Well, you know they didn't reuse the food (because it stayed on the floor the entire time we were there and people just kept stepping over it in the busy walkway), so you know they ONLY reused the shell." GEEZ honey, thanks!!!!! There's nothing better than having a tasty piece of carpet for a snack!!!!
Does anyone else see a problem with this? Some people I know are telling me to report them and others (my husband), say let it go. I'm upset, grossed out, and terribly disappointed on how the situation was handled. They took the salad off of the bill, but I feel that it was the least they could have done. They should have paid for the entire table (we had friends with us too). I feel that the owner should have come by acknowledged the fact that they were at fault.
I won't be giving them business again....EVER!